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Account & Registration
How do I create an account on thr77?
Creating a thr77 account is simple. Click the registration button, provide your full name, email address, Indonesian mobile phone number, date of birth (you must be 21+), and residential address. Choose a secure password, accept the Terms & Conditions, and submit. You'll receive a verification email to activate your account.
What documents do I need for KYC verification on thr77?
For KYC verification, thr77 requires a clear copy of your Indonesian identity card (KTP), passport, or driver's license, plus proof of address dated within the last 3 months (utility bill or bank statement). You may also need to verify ownership of your bank account or e-wallet. Verification typically takes 24-72 hours.
Can I have multiple accounts on thr77?
No, each person is allowed only one thr77 account. Creating multiple accounts violates our Terms & Conditions and will result in closure of all associated accounts and forfeiture of funds. We use advanced detection systems to identify duplicate accounts linked to the same individual.
What should I do if I forget my thr77 password?
If you forget your password, click the "Forgot Password" link on the login page. Enter your registered email address, and thr77 will send you a password reset link. Follow the instructions to create a new password. For security reasons, password reset links expire after 24 hours.
How can I close my thr77 account?
To close your thr77 account, contact our customer support team via email or live chat with your request. Withdraw any remaining balance before closure, as closed accounts cannot be reopened. If you need a break rather than permanent closure, consider using our self-exclusion or cooling-off period tools instead.
Deposits & Withdrawals
What payment methods does thr77 accept for deposits?
thr77 accepts deposits via major Indonesian banks including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, and Bank Permata. We also support e-wallets such as OVO, DANA, GoPay, ShopeePay, and LinkAja, plus Visa and Mastercard credit/debit cards. All transactions are processed in Indonesian Rupiah (IDR).
What is the minimum deposit amount on thr77?
The minimum deposit on thr77 is Rp 50,000. This applies to all payment methods including bank transfers, e-wallets, and credit/debit cards. There is no maximum deposit limit for standard accounts, though VIP members may request higher limits with special approval.
How long does a BCA deposit take on thr77?
BCA deposits on thr77 are typically processed instantly and credited to your account within seconds. In rare cases, bank processing delays may cause deposits to take up to 30 minutes. If your BCA deposit does not appear within 1 hour, contact customer support with your transaction reference number for assistance.
Does thr77 charge fees for deposits?
No, thr77 does not charge any fees for deposits via Indonesian banks (BCA, BRI, BNI, Mandiri) or e-wallets (OVO, DANA, GoPay). However, your bank or payment provider may impose transaction fees on their end, which are your responsibility. Check with your bank for their fee structure.
Can I use someone else's bank account to deposit on thr77?
No, all deposits must originate from payment methods registered in your own name. Third-party deposits (using another person's bank account, credit card, or e-wallet) are strictly prohibited on thr77. Detection of third-party deposits will result in funds being returned to the source and potential account suspension.
What is the minimum withdrawal amount on thr77?
The minimum withdrawal on thr77 is Rp 50,000. Standard users can withdraw up to Rp 50,000,000 per transaction with a daily limit of Rp 100,000,000. VIP members enjoy higher limits. Withdrawals must be made to the same payment method used for your most recent deposit for security and anti-money laundering compliance.
How long do withdrawals take on thr77?
thr77 processes withdrawal requests within 2-6 hours during business hours (09:00-21:00 WIB, Monday-Sunday). VIP members enjoy priority processing with same-day withdrawals. Requests submitted outside business hours are processed the next business day. First-time withdrawals may take longer due to additional security verification.
Why was my thr77 withdrawal rejected?
Common reasons for withdrawal rejection on thr77 include incomplete KYC verification, failure to meet wagering requirements, attempting to withdraw to a different payment method than used for deposit, or insufficient account balance. Contact customer support for specific details about your rejection and how to resolve it.
Games & Gameplay
What sports can I bet on at thr77?
thr77 offers betting on hundreds of sports including football (BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, Champions League, FIFA World Cup), basketball, tennis, badminton, volleyball, MotoGP, Formula 1, boxing, MMA, cricket, and E-sports such as Mobile Legends, PUBG Mobile, and Dota 2. We also offer Indonesian favorites like cockfighting (sabung ayam).
Can I play togel on thr77?
Yes, thr77 offers togel (Indonesia's traditional numbers lottery) with multiple daily draws and various bet types including 4D, 3D, 2D, free colok, and combination bets. Our togel games feature competitive payout rates and instant results. Check the togel section of the platform for draw schedules and betting options.
Are the slot games on thr77 fair and random?
Yes, all slot games on thr77 use certified Random Number Generator (RNG) technology that ensures fair and random outcomes. Our games are provided by licensed developers including Pragmatic Play, Microgaming, NetEnt, and Pocket Games Soft. RTP percentages are audited by independent testing agencies and cannot be manipulated by thr77 or players.
What is the betting turnover requirement on thr77?
All deposits on thr77 must be wagered at least once (1x turnover) before withdrawal eligibility. For example, if you deposit Rp 500,000, you must place bets totaling at least Rp 500,000. This policy prevents money laundering and meets regulatory requirements. Bonuses carry separate wagering requirements, typically 20x-40x depending on the promotion.
Can I play thr77 games on my mobile phone?
Yes, thr77 is fully optimized for mobile play on Android and iOS devices. Access the platform through your mobile browser without downloading any app. All features including deposits, withdrawals, sports betting, live casino, and slots work seamlessly on smartphones and tablets with responsive design.
Bonuses & Promotions
What is the thr77 welcome bonus?
thr77 offers a generous welcome bonus for new players, typically matching your first deposit up to a certain percentage with bonus funds. Exact terms vary by promotion period. All welcome bonuses carry wagering requirements (usually 30x) that must be completed before bonus funds convert to withdrawable cash. Check the promotions page for current offers.
How do wagering requirements work on thr77 bonuses?
Wagering requirements specify how many times you must wager a bonus before it becomes withdrawable. For example, a Rp 100,000 bonus with 30x wagering requires Rp 3,000,000 in total bets. Different games contribute differently: slots contribute 100%, while live casino and sports betting may contribute 10-20%. Requirements must be met within the validity period, typically 7-30 days.
Does thr77 offer cashback or loyalty rewards?
Yes, thr77 offers regular cashback promotions, reload bonuses, and a VIP loyalty program with tiered rewards. VIP members enjoy benefits such as higher deposit/withdrawal limits, faster withdrawal processing, dedicated account managers, exclusive bonuses, and birthday gifts. Contact customer support for information about joining the VIP program.
Safety & Responsible Gaming
Is thr77 licensed and safe to use?
Yes, thr77 operates under international gaming licenses and adheres to strict regulatory standards. We use 256-bit SSL encryption to protect all data transmissions, and our servers are secured with firewalls and intrusion detection systems. All games are provided by licensed developers with certified RNG technology. Your funds and personal information are safe with thr77.
What is the age requirement to play on thr77?
You must be at least 21 years of age to create an account and use thr77 services. This is strictly enforced through age verification during registration and KYC processes. Underage gambling is illegal and harmful. If we discover a user is under 21, the account is immediately closed, and all funds are forfeited.
How can I set deposit limits on my thr77 account?
You can set daily, weekly, or monthly deposit limits through your thr77 account settings under Responsible Gaming tools. Once set, limits take effect immediately and prevent you from depositing beyond the specified amount. Limit decreases take effect immediately, while increases require a 7-day cooling-off period to prevent impulsive decisions.
What should I do if I think I have a gambling problem?
If you feel your gaming is becoming problematic, thr77 offers self-exclusion tools, cooling-off periods, and deposit/loss limits. Contact our customer support immediately for assistance activating these tools. We also recommend seeking help from professional gambling support organizations. Visit our Responsible Gaming page for detailed resources and guidance. Remember: there is no shame in seeking help.
Still Have Questions?
Our Indonesian-speaking customer support team is available 24/7 via live chat and email to help with any questions not covered in this FAQ. We're here to ensure you have the best possible experience on thr77.